Staff Training
Build staff confidence and increase your wine sales and overall customer experience through tailored training sessions
Wine training designed for you, in an engaging space for staff to learn, build confidence, master upselling, and expand their knowledge.
Tailored Staff Training can include:
- Food and wine pairing
- Wine presentation and serving skills
- Tasting and understanding your wine list
- Elevate customer experience and satisfaction
- Explore foundational wine knowledge, regions and pronunciation
- Understand wine production methods and wine labels
- Master upselling skills to increase your profit margin
“Your business is unique, your wine training should be too“
Why increased wine knowledge is vital for your business:
Wine knowledge is essential for enhancing customer experience, upselling, and increasing sales. A knowledgeable and confident team can recommend the various wines from your menu, guide and support customers, suggest premium pairing options and increase sales while creating memorable experiences that elevate your business and set you apart.
Understanding the wine regions, grape varieties, and production techniques of the wines that you stock will further allow staff to engage customers in their choices and offer more information about each wine.
Empower your team by booking your training session today.